Shipping
All orders received before 7:00 PM EST will be shipped the next business day. There is no shipping on holidays and weekends. We ship all packages via UPS with the exception of 3 day air service which is shipped via Fed EX.

Chocolate and perishable gifts must ship via Next Day air only June through mid October. Fruit gifts and cookies are express shipping only all year. Ground service is not an option on fruit and cookies.

If a package is returned to us by UPS due to a bad address or recipient refusal there is an additional charge of 10.00 and in some cases 15.00. Claims for late deliveries must be filed within 5 days of the receiving day. Damage claims must be filed with in 24 hours of delivery and no refund will be offered if the gift is not available for pick up and or inspection by UPS.

Claims/ Damages
All damage claims must be filed in writing via fax or email within 5 business days of the gift being received. NO exceptions.

If for any reason the recipient is unhappy with a gift they may certainly return it if:
1. The gift is simply not wanted/ customer is not satisfied they may ship it back to us at their own expense and receive a partial and in some cases a full refund. The refund is based on the gifts perishability and condition upon being returned.
2. The gift is damaged: We will call tag the original gift and either ship a new one or refund the gift in full. However if we can not call tag the gift no refund or credit will be offered. Retrieving the gift is the only way we have of verifying the damages and placing a claim with UPS